Experienced Car Mechanics

I’ve been in the automotive industry most of my life. Mainly fleets, machine shops and some wholesale sales. I didn’t want to be in the retail repair part of the industry due to: I didn’t think that part of the business had my ethics and ideals. But, as life takes us, I needed a new job and could not be out of work raising 5 children at the time. That was 14 years ago and I can say I was wrong. 25th Street Automotive and the parent company (Guido’s Auto Service Center) has been the best place I’ve worked. Not only are their ethics and ideals in line with mine, the doing what’s right exclusively is the only way we do business. They stand behind me in my work and personal life as well, changing schedules and work load to allow me time off for cancer treatments in 2009. I’m going to be fine says the doc. I’ve put 2 children through college and I have a good life. I plan to retire here.

I have been with 25th Street Automotive for about a year now and what I have experienced is what you find at very few repair facilities. Each person that works here is outstanding and knowledgeable as an individual, but as a team they perform even better. All the employees here are single minded to giving each and every customer the best experience they can provide, every time. No one holds back assistance, experience, or the wisdom they have in their heads from anyone else. 25th Street Automotive is a shop where I am proud to work and a shop I would feel comfortable sending my friends and family to even if I were not there. It is no wonder they have such a base of regular customers and the great number of referrals I see all the time.

Ron, Scott and I can remember a different Tony. Wow, how children can change a person’s priorities! One thing that has not changed is Tony’s dedication to attract and retain high quality employees. From a lucrative benefit package, continued paid training, from technicians to service advisors and managing owners. Tony mandates that employees set personal and financial goals and will help employees in any way he can to reach them. This all results in a very small turnover rate. At 25th Street Automotive, customers can almost guarantee that the technician that serviced their vehicle 5, 10 years ago is still servicing it today. All employees show a very high ethical and moral standard to vehicle repairs and customer care. We do not just strive for good quality, but for perfectionism. When something goes wrong (and it can and will) managers, service advisors and technicians (whom take it very personal) work together to solve problems to the customers best interest and least expense.