We take care of you…then we take care of your car. Check out a few of our reviews and testimonials.”
Quality Equipment & Spray
M.R. Designs & Gifts, unique gifts and gift baskets
KAM Environmental Inc.
“25th Street Automotive is the only place I have said: ‘Go ahead and make the necessary repairs. You don’t need to call me for permission.’ This is how much I trust these people.”
“Bill and his folks at 25th Street are like lifelong friends. I will always take my vehicles to them. The repairs turn out very well. The issues are resolved, and I never have a reason to go back. One time, several years ago, a defective fuel pump was installed, and I had to bring it back. Bill made sure that it was covered so that I didn’t have to pay any money. However, that wasn’t because of the work done by 25th Street Automotive.
“There is no need to go anywhere else. You won’t find a more honest, fair, and customer-service oriented place of business in the valley.”
Grand Canyon Technology
“In addition, they can often get my car in the shop on the same day, they have a key drop-off box so I take my car in the night before, and they have a shuttle service if I need a ride.”
“25th Street Automotive is very good at giving estimates, and keeping me informed about what is going on. If there is a change is the estimate or a concern, they will call to communicate it. I am sure they have a radius for this service, but they will bring me home after I drop my car off. I will take my car there in the morning, they will bring me home, and then they will come back to get me when the car is finished. I don’t need to rent a car. It is a really nice service that they provide.
“Another experience that was outstanding happened when they were doing the annual check up for my car. I have an older car, and 25th Street Automotive checks it over to see if they need to change any belts or anything else. About 2 weeks after I brought it home I noticed that there was fluid leaking under the car. I took it back for them to check. They called back and let me know that there was a gasket or belt that they did not realize was on my car, and it had needed to be changed when they had done everything earlier. Bottom line is that they were willing to admit that they had made a mistake and overlooked something, and that they fixed the issue completely free of charge. The time for the service and for the part to fix it were completely free. It was a very positive experience.
“I know I can trust them. If they tell me something is needed right away, I know that it is actually necessary. Likewise, if they tell me that something can wait I know that I can wait without being in danger. I know they are not pushing service on me that is not needed, and I know they will not put me or my car in jeopardy.”
Elaine makes a good point about who we are: even though neither Toyota nor our Master Technician had ever seen this particular hose on this particular model didn’t mean that we don’t hold ourselves to higher standards – so we paid for the repair (that she would have been charged for during the prior service IF Toyota knew it was even there when they sent us the supplies). We’re Biltmore’s trusted choice for a reason: we do what’s right. – The Car Guys
Kathy’s Estate Sales LLC, KathysEstateSales.com
Conquest Training Systems
Gail Keith Marketing Strategies